Requesting After-Hours Network Services

Our service hours exist between 7AM to 4PM, Monday through Friday. We do not offer services on weekends or holidays. You may request that our best effort be made to offer services outside of our regular service hours by performing the following procedure:

Outlook Instructions

In Outlook, Click on the Calendar tab

If you have multiple calendars, ensure you have selected your email account’s calendar in the My Calendars pane, then click on New Meeting in the ribbon at the top. A new Untitled Meeting window opens. Perform the following within it:

In the Untitled Meeting window, send the appointment to Network Services.
In the Subject field, type the activity you are performing for the duration of the appointment.
Enter the start and end date & times for the activity.
In the Body field, please denote the services you require.

List of Common Services (include, but not limited to):

  • internet (student email is in this category)
  • email (staff)
  • network files (ie. home folders, shared network folders, drop/pickup folders, etc.)
  • network printing
  • telephony
  • PowerSchool services
  • WiFi network access

Please include a description of the event/reason for request.

Click Send when complete. The item will appear on your calendar, as well as the Network Services Calendar

 

Outlook Web App (OWA) Instructions

In Outlook Web App (OWA), on the Calendar tab create a New > Meeting Request

A new Untitled Meeting window opens. Perform the following within it:

  • In the Untitled Meeting window, send the appointment to Network Services.
  • In the Subject field, type the activity you are performing for the duration of the appointment.
  • Enter the start and end date & times for the activity.
  • In the Body field, please denote the services you require.

List of Common Services (include, but not limited to):

  • internet (student email is in this category)
  • email (staff)
  • network files (ie. home folders, shared network folders, drop/pickup folders, etc.)
  • network printing
  • telephony
  • PowerSchool
  • WiFi

Please include a description of the event/reason for request.

Click Send when complete. The item will appear on your calendar, as well as the Network Services Calendar

 

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